Account Management
Need help updating your account details? Learn more here!
- How do I stop my subscription?
- Where do I see when my next box will ship?
- I don’t see an active subscription in my account, why?
- Can I pause my subscription?
- Can I skip a monthly shipment?
- If I cancel in the middle of my subscription will I still receive all of the boxes I paid for?
- How do I change my box type to a different species?
- How do I log into my account?
- My password isn’t working, how do I reset my password?
- How do I update my credit/debit card information?
- How do I upgrade to the PRO Box?
- How do I order a Specialty Box?
- How do I change my Shipping and/or Billing address?
- How do I change my billing address?
- Where can I see when my subscription will renew?
- Will I receive different boxes each month if I have more than 1 subscription?
- How do I order a second Mystery Tackle Box subscription?
- I loved a product in my Mystery Tackle Box and I need more! Where can I order more?
- I changed my box preference to ice fishing, will I receive an ice fishing box all year round?
- How do I restart or resume my subscription?