Account Management
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- Where do I see when my next box will ship?
- I don’t see an active subscription in my account, why?
- If I cancel in the middle of my subscription will I still receive all of the boxes I paid for?
- How do I change my box type to a different species?
- How do I log into my account?
- My password isn’t working, how do I reset my password?
- How do I order a Specialty Box?
- How do I change my Shipping and/or Billing address?
- Where can I see when my subscription will renew?
- How do I order a second Mystery Tackle Box subscription?
- I loved a product in my Mystery Tackle Box and I need more! Where can I order more?
- I changed my box preference to ice fishing, will I receive an ice fishing box all year round?
- How do I add-on to my next box?
- What is an add-on and how does it work?
- Can I remove previously added add on items?
- What is the deadline to add items to your upcoming box?
- Is there a limit to add-on items per month?
- How do I update my payment information?
- Can I pause my subscription?
- How do I restart or resume my subscription?