My tracking shows no activity. What do I do?

It can take 24-48 hours for tracking to activate.  And, tracking updates may require 2-3 business days so hang tight as final delivery will be made within 5-8 business days of the shipment date.

If your tracking does not show any activity for more than 1 week, please send our support team an email at with your full name, email address, and order number (if available) and we’ll work with you to make sure you receive your shipment.

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