My Friend Used a Code and I Have Not Received a Credit, Why?
We’re sorry to hear that your credit has been delayed. Please ensure the following criteria have been met.
If your friend purchased a monthly subscription, you will receive your credit on the first of the following month (as long as the subscription is still active)
If your friend purchased a multi-month MTB and you still haven’t received your credit, please reach out to customer service at firstname.lastname@example.org